Frequently Asked Questions
Everything you need to know about your Carry Om experience.
What materials are used in Carry Om products?
We prioritize sustainability and quality by using premium organic cotton, recycled polyester, and eco-friendly dyes to ensure our fashion pieces are as kind to the planet as they are to your skin.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by location but generally arrives within 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Do you offer international shipping?
Yes, Carry Om ships to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific destination.
How should I care for my garments?
To maintain the longevity of your items, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and high-heat tumble drying.